Did you find that your KitchenAid dishwasher touchpad or buttons are not working? Well, I agree that this can be a very frustrating issue.
Luckily, I have found various solutions to troubleshoot your KitchenAid dishwasher buttons/touchpad and get it back to work.
KitchenAid Dishwasher Touchpad not working
If your KitchenAid dishwasher buttons or touchpad are not working, you need to power cycle it. To do that, First, unplug your dishwasher from the power outlet and wait for 5 minutes. After completing 5 minutes, plug your KitchenAid dishwasher back in.
If this does not resolve the issue, try the additional fixes detailed below:
If your dishwasher is under warranty, the easiest solution would be to contact KitchenAid support and ask for advice. Unfortunately, opening your dishwasher will void its warranty in most cases, so leave it as a last option.
Clean the Buttons
One of the most common reasons your KitchenAid dishwasher buttons stop responding is dirt buildup. With time, the buttons or touchpad area catches grease, dirt, and moisture, which causes them to malfunction.
Carefully clean the buttons, but make sure the water does not get penetrated inside the circuit.
Disable the Child Lock
Most KitchenAid dishwashers come with a child lock that prevents children from starting or stopping the dishwasher.
Your KitchenAid dishwasher buttons won’t work when the child lock is enabled. So make sure the child lock is turned off to start your dishwasher.
Replace the Touchpad
If none of the above works, then perhaps the touchpad of your dishwasher is faulty.
If your KitchenAid dishwasher is under warranty, contact KitchenAid support, and they will replace or repair your dishwasher touchpad.
When your KitchenAid dishwasher touchpad is not working, try the following troubleshooting methods to fix it:
- Clean buttons
- Disable the child lock
- Replace the touchpad
If you still have issues with your KitchenAid dishwasher, contact KitchenAid support or call them at +1-800-422-1230. They are available Monday to Friday from 8 am to 6 pm (EST).