7 Reasons Why your GE Washer is Not Draining or Spinning

In this guide, you’ll learn various easy methods to troubleshoot your GE washing machine, which is not draining water after the wash cycle.

So, let’s begin!

GE Washing Machine Not Draining or Spinning

The most common reasons your GE washer is not draining or spinning include: a clogged drain hose or drain pump filter, faulty door latch switch, clogged coin trap, or malfunctioned motor.

Don’t worry. I will explain how to fix these issues and get your GE washer back to work. However, before you proceed, here are some words of caution:

If your GE washer is under warranty, I recommend contacting GE support and asking for advice. Unfortunately, opening your GE washer will void its warranty in most cases, so leave it as a last option.

Check Water Supply

Water Flow and Pressure

Almost all washers not only require a continuous water supply, but they should be at the recommended pressure. If there is an issue with the water supply, your washer won’t spin.

So, ensure that your home water supply is OK. Also, inspect your GE washer water inlet hose and water inlet valve and make sure they are operative.

Inspect the Drain Hose

Washer Drain Hose

This is the first thing to check when your GE washer fails to drain the water. The drain hose is where the used water is pumped out of the washer.

If the drain hose is clogged, it won’t be able to pump the water out. Most of the time, people forget to take items out of their pockets before throwing clothes into the washer, blocking the drain hose.

To check the drain hose, first, disconnect your GE washer from the power source. Then, access the drain hose and check it for any clogs or obstructions. If there is any, remove it.

Disable Child Lock

Washer Child Lock

The latest GE washing machines come with a child lock, a safety feature. When the child lock is activated, it prevents the accidental start of the wash cycle.

If the child lock is engaged on your GE washer, it will be displayed on its display. So, disable the child lock and then try to rerun the wash cycle.

Clean the Drain Pump Filter

Washer Drain Pump Filter

Almost all GE washers have a drain pump filter. However, over time, the filter gets clogged due to debris build-up and needs to be cleaned.

If you haven’t cleaned your GE washer drain pump filter for quite a long time, there is a high chance it’s clogged and is the leading cause of your washer not draining the water.

Check the Door Latch Switch

Washer Door Latch Switch

The door latch on the GE washing machine is designed to prevent the door from opening during the wash cycle.

The washer safety system will continue operating if the door is closed correctly. When the door is closed, a feedback switch sends a signal to the washer control board. If this switch is faulty, your GE washer won’t operate and drain the water, no matter if the door is closed.

The door latch switch is located beneath the control board on GE washing. So if your washer is under warranty, do not try to test it yourself, as it will void its warranty.

Even if your washer warranty period is over, I’d recommend seeking a professional help to test or replace the door latch switch on your GE washer.

Check the Coin Tap

Washer Coin Trap

This is one of the most overlooked parts of any washer. However, it may be the main culprit if your GE washer is quite old and you haven’t recently cleaned the coin tap.

The coin trap prevents foreign objects from getting into the drain. So, it needs to be regularly checked and cleaned; otherwise, it won’t let your washer drain the residual water.

Inspect the Drain Pump

Washer Drain Pump

If none of the above works, your washing machine drain pump may have malfunctioned. As its name suggests, the drain pump is the central part responsible for draining the water from the washer.

If your GE washing machine is under warranty, then you can get the drain pump replaced for free. However, if its warranty period is over, you will have to contact a repair technician to inspect and fix it for you.


When your GE washing machine is not draining, try the following solutions to fix it:

  • Check the home water supply
  • Disable child lock
  • Inspect and clean the drain hose
  • Clean the drain pump filter
  • Check the door latch switch
  • Check and clean the coin trap
  • Inspect the drain pump, and replace if faulty
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