The error code HE on Samsung dryers means that your dryer is having difficulty in drying the clothes.
This guide explains why this happens and how to troubleshoot HE error code on your Samsung dryer.
Samsung Dryer Error Code HE
Here’s how to fix error code HE on your Samsung dryer: First, make sure that your dryer is not overloaded. Also, try removing some clothes. If does not work, then check the dryer door lid switch, and timer.
I will explain these fixes in detail. First, however, here are some words of caution:
If your Samsung dryer is under warranty, I recommend contacting Samsung support and asking for advice. Unfortunately, opening your Samsung dryer will void its warranty in most cases, so leave it as a last option.
Reset your dryer
Your Samsung dryer may display error code HE due to technical glitches in its program or board. This problem can be quickly resolved by simply resetting your dryer.
So, the first step in troubleshooting your Samsung dryer when it won’t dry is to reset it.
If resetting your Samsung dryer does not fix the issue, move on to the next solution.
Remove some clothes
Overloading your dryer prevent it from efficiently providing heat to every piece of cloth you put inside it. As a result, it gives HE error code.
We generally recommend that you never load your dryer more than ¾ of its capacity. This will allow sufficient space to your Samsung dryer to circulate the hot air.
Check the Door Lid Switch
The door latch on the Samsung dryer is designed to prevent the door from opening during the cycle.
The dryer safety system will continue operating if the door is closed correctly. When the door is closed, a feedback switch sends a signal to the dryer control board. If this switch malfunctions during the cycle, your dryer might stop working, and display HE code.
The door latch or lid switch is located beneath the control board. So if your Samsung dryer is under warranty, do not try to test it yourself, as it will void its warranty.
Even if your dryer warranty period is over, I’d recommend seeking a professional help to test or replace the door latch switch on your Samsung dyer.
Check the Timer
The function of almost all dryers depends on its timer. The timer may be displaced due to normal wear and tear if your Samsung dryer is old.
If the timer on your Samsung dryer is faulty or displaced, it might prevent the door from operating normally, and thus display HE error code on the screen.
Testing and replacing the washing machine timer is not something I’d recommend doing yourself, so always seek professional help.
When your Samsung dryer does not work and display error code HE, do these steps to fix it:
- Reset your dryer
- Remove some clothes
- Check the door lid switch
- Check the dryer time