Whirlpool Duet Washer Door Locked – How to Unlock?

Got a Whirlpool Duet washer whose door is locked with lights flashing and it won’t open? Worry not as this guide explains steps to easily unlock/troubleshoot this problem.

Washing Machine

About Whirlpool Duet Washers

Whirlpool Duet washer is Whirlpool’s most popular washer. Whirlpool has many different models of Whirlpool duets but they are all basically the same in design and features.

The Whirlpool Duet washing machine can be found as a front-loading or top-loading model, with capacities ranging from less than five pounds to about thirteen pounds.

Whirlpool Duet Washer

Many people choose Whirlpool washing machines because they’re reliable and easy to use.

The average Whirlpool Duet washer will cost between $400 and $700 depending on the capacity you purchase for your home laundry needs.

In addition, there are other factors that might affect the price such as color, size of Whirlpool washer, and features you want – like a Whirlpool Duet with an extra rinse cycle.

Related Whirlpool Guides:

What Causes Automatic Locking of Whirlpool Duet Washer Door

Basically, Whirlpool Duet washer has a door that locks automatically because of safety.

The Whirlpool Duet front load washers have safety innovative feature where the washing machine door will lock as soon as the lid is closed.

This feature is meant to ensure that children and other unauthorized users do not get hurt when using laundry machinery.

However, it can be frustrating when you are in hurry and need to open the door of your washer immediately, like dumping clothes for instance.

Related Guide: Fix Whirlpool Washing Machine Not Spinning Issue

Troubleshooting Whirlpool Duet Front Loader Washer Door Locked Problem

There are multiple methods to fix or troubleshoot the problem with your Whirlpool washer door and unlock it.

Related Guide: Troubleshoot Whirlpool Cabrio Washer Error Code 5D

#1: Manually Opening/Unlocking the Door

First and foremost, you should try manually opening the door of your Whirlpool washer which is stuck. To do so, follow the steps below:

  1. Power-off Whirlpool Duet front loader washer for a minute or two before opening the door.
  2. Pull Whirlpool Duet front loader washer away from the wall.
  3. Reach behind Whirlpool Duet front loader and feel for two latches on either side of the door hinge.
  4. Lift latches to open Whirlpool Duet front loader washer door manually.

#2: Check the Control Button

Sometimes, Whirlpool Duet front-loading washer door locked problem is caused by tits control panel button which has been pushed. This will cause the Whirlpool Duet washing machine to lock its door and sound an alarm tone until it’s unlocked again.

Luckily, there are a few easy ways to unlock your Whirlpool Duet without breaking anything! Here are two simple steps:

  1. Pull out on the top drawer inside of your Whirlpool Duet washing machine (this can be done if you’re unable to use either buttons or any other device). The drawer should open automatically.
  2. Now, push the Whirlpool Duet door lock release button on the left-hand side of your Duet’s washer control panel to unlock it and get back inside

If you’re unable to open either drawer of your Whirlpool washing machine, then there are two ways that will allow you to manually unlock your washer:

Method # 1: Try turning off power for a few seconds at the circuit breaker or fuse box by flipping switches in an L shape (do not turn them all off). Once they have been turned off, flip the switch again in an L shape until everything is back on.

Method # 2: Push a long wire or rod through the gap between the Whirlpool duet washer door and seal where you can see light coming in. Once inserted correctly, use that long wire or rod as leverage to push down on the Whirlpool Duet Door Lock Release Button found on top of your control panel. That should unlock both doors at once!


To conclude, the issue of door of Whirlpool Duet washers getting locked is mostly triggered by one of its safety feature and this issue can be easily fixed through methods we have shared in this guide.

If you have any question or query related to your Whirlpool washer, please feel free to ask us!