Did you notice water leaking from the bottom of your Samsung front load or top load washer? Don’t panic, as in most cases, this is caused by a straightforward issue like a loose drain hose or clogged filter.
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This guide will teach you why your Samsung washer is leaking from the bottom and how to troubleshoot it.
This guide applies to both Samsung front loader and top loader washers.
Samsung Washer Leaking from the Bottom
The most common reasons your Samsung washer is leaking from the bottom is because of a loose drain hose, a clogged or lose filter, or a damaged drain pump.
Don’t worry. I will explain how to fix these issues and get your Samsung washer back to work. However, before you proceed, here are some words of caution:
If your Samsung washing machine is under warranty, I recommend contacting Samsung support and asking for advice. Unfortunately, opening your Samsung washer will void its warranty in most cases, so leave it as a last option.
Inspect and Tighten Drain Hose
The drain hose is the first thing to check when you find that your Samsung washer is leaking from the bottom. The drain hose is where the used water is pumped out of the washer.
If your Samsung washer leaks during the wash cycle, then it’s most probably due to the drain hose, which is either damaged or loose.
To check the drain hose, first, disconnect your Samsung washing machine from the power source. Then, access the drain hose and make sure it is properly tightened in its place. Also, check it for any clogs or obstructions.
Follow the DIY instructions in the below video on how to access the drain hose:
Clean the Drain Pump Filter
Almost all Samsung washers have a drain pump filter. However, over time, the filter gets clogged due to debris build-up and needs to be cleaned.
If you haven’t cleaned your Samsung washer drain pump filter for quite a long time, there is a high chance it’s clogged and causing water leakage.
Level the Washer
If your Samsung washer legs are not levelly placed on the floor, its drum will be unbalanced. Besides causing vibration during the wash cycle, the unbalanced drum will also cause water leakage.
Check to make sure that your Samsung washer feet are level. If you are not sure how to do that, call a specialist technician or if you are a DIY guy, refer to the video instructions below:
Check the Coin Tap
Coin tap is one of the most overlooked parts of any washer. However, it may be the main culprit if your Samsung washer is quite old and you haven’t recently cleaned the coin tap.
The coin trap prevents foreign objects from getting into the drain. So, it needs to be regularly checked and cleaned; otherwise, it can cause water leakage.
Refer to the DIY instructions in the video below on how to access and clean the Samsung washer coin trap:
A faulty or clogged drain pump can also cause water to leak from the Samsung washing machine. As its name suggests, the drain pump is the central part responsible for draining the water from the washer.
If your Samsung washing machine is under warranty, then you can get the drain pump replaced for free. However, if its warranty period is over, you will have to contact a repair technician to inspect and fix it for you.
If you are confident in your electrical DIY skill, refer to the steps in the video below to inspect and unclog the drain pump of your washing machine:
When your Samsung washing machine is leaking, try the following solutions to fix it:
- Inspect and tigethen the drain hose
- Clean the drain pump filter
- Level the washer
- Check and clean the coin tap
- Inspect the drain pump and replace if faulty
If you still have issues with your Samsung washing machine, contact Samsung support or call them at +1-800-726-7864. You could also reach out to them on Twitter.