Summary
For Samsung washers to function correctly, they must get a continuous water supply. If it isn’t getting water, then you must troubleshoot it.
This guide explains how to fix your Samsung washing machine that does not fill with water.
Samsung Washing Machine Not Filling with Water
Here’s how to fix your Samsung washer when it isn’t filling with water: First, check the water flow and pressure in your home. If it is alright, ensure the faucets at the water supply end are open. If this does not help, clean the water inlet hose, and inspect the water inlet valve and washer timer.
Don’t worry. I will explain the above solutions in detail. However, before you proceed, here are some words of caution:
If your Samsung washing machine is under warranty, I recommend contacting Samsung support and asking for advice. Unfortunately, opening your Samsung washer will void its warranty in most cases, so leave it as a last option.
Check Water Flow and Pressure
Almost all washers not only require a continuous water supply, but they should be at the recommended pressure. If the supplied water pressure is too low or too much, it won’t fill your Samsung washer drum.
So, the first step in troubleshooting your Samsung washing machine, which won’t fill with water, is to inspect your household water supply. It could also be due to a disruption in your home water supply. To confirm that, open other water taps in your kitchen.
If the water supply is OK, there might be a problem with your house piping. In that case, I’d recommend calling a qualified plumbing technician to trace and fix the problem causing the interruption of water flow to your Samsung washer.
Check Water Supply Faucets
In most cases, like in all other water supply connections in your home, there will be a faucet or valve at the water supply end of the hose.
Make sure that the water faucet is open. Both taps should be fully open if your Samsung washer has cold and hot water supplies.
If both the faucets are open and your Samsung washing machine is still not getting water, then maybe the faucets are damaged or blocked. In that case, you will have to replace the faucets with a new one.
Clean Water Inlet Hose
If you observe the water not flowing through the inlet hose to the washing machine, then perhaps the hose is blocked.
You must test the water inlet hose. To do that, first turn off the water supply and then disconnect the water inlet hose from your Samsung washer. Now, try flowing the water through it in a sink. If the water does not flow through it properly, it is choked with debris and dust and must be cleaned.
To clean the inlet water hose, pass a solution of baking soda and vinegar through it and reconnect it back to the washer.
Inspect the Water Inlet Valve
If the water inlet hose is not faulty, but still your Samsung washer is not getting water, then it means the water inlet valves are either closed or defective.
The water inlet valve is located on the Samsung washer where the water enters the washing machine. So it will be at the back of your washing machine.
Please note that a professional technician should replace the water inlet valve on the Samsung washing machine. However, if you feel you can do it yourself, follow the instructions in the below video:
Check the Washer Timer
The water inlet valve operates automatically, meaning it opens and close when it receives a signal from the washing machine controller. The controller is programmed as per your set washing cycle instructions.
If the timer on your Samsung washing machine has gone bad, it won’t send signal to the inlet valve, thus leaving is closed.
Testing and replacing the washing machine timer is not something I’d recommend doing yourself, so always seek professional help.
Conclusion
When your Samsung washing machine is not filling with water, try the following solutions to fix it:
- Check the inlet water flow and pressure
- Check the inlet water faucets
- Clean the inlet water hose
- Inspect water inlet valve
- Test the washer timer
If you still have issues with your Samsung washing machine, contact Samsung support or call them at +1-800-726-7864. You could also reach out to them on Twitter.
