GE Dishwasher Detergent Door Not Opening (Try these 4 FIXES)

If your GE dishwasher detergent door is stuck shut, there is no need to panic.

In this guide, I’ll share proven solutions that should resolve 70% of GE dishwashers whose soap dispenser does not open.

GE Dishwasher Detergent Door Not Opening

If your GE dishwasher soap dispenser is not opening, you need to reset it. To do that, First, unplug your dishwasher from the power outlet and wait for 5 minutes. After completing 5 minutes, plug your GE dishwasher back in.

If this does not resolve the issue, try the additional fixes detailed below:

If your GE dishwasher is under warranty, the easiest solution would be to contact GE support and ask for advice. Unfortunately, opening your dishwasher will void its warranty in most cases, so leave it as a last option.

Broken Door Spring

GE dishwasher detergent dispenser has a small spring that is used to open the door when it needs to be opened.

If the spring is broken, the door won’t open. In that case, you will have to install a new spring.

Clean the Soap Scum

Over time with use, the soap buildup clogs the dispenser, preventing it from opening.

To fix this, make a solution from baking soda and vinegar and pour it into the soap dispenser. Leave it for 15 minutes, and then rinse it thoroughly with water.

Check the Timer

Almost all GE dishwashers have timers, which release the lever that opens the detergent dispenser door at the right time during the wash cycle.

If the timer is faulty or not working, the catch won’t release the door. Therefore, I recommend you call a professional help that will diagnose and fix your dishwasher’s timer.


When your GE dishwasher detergent dispenser door is stuck and not opening, try the following troubleshooting methods to fix it:

  • Check the dispenser door spring
  • Clean the soap scum
  • Check the dishwasher’s timer

If you still have issues with your GE dishwasher, contact GE dishwasher support or call them at +1-877-959-8688. They are available Monday to Friday from 9 AM to 7 PM EST.

Related: Fix GE Dishwasher Buttons Not Working

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